Understand the operational context
Bring product teams and users together around workflows, concerns, readiness and responsibilities.
Services
Services
We help healthcare teams adopt technology and AI. We also help technology companies serving healthcare bring their products into everyday use. Choose speaking to open a conversation, workshops for hands-on learning and planning, implementation support to help a product fit everyday work, or consulting for decisions and ongoing advice.
Healthcare is our focus; we also support teams in other sectors. Our approach combines people-centred change management with practical adoption support: clear next steps, named owners, learning activities and review points. AI is included where useful; process and organizational change belong here too.
Start with a free assessmentFree personal conversation
Start with your team’s needs.
A free 20-minute assessment with Change First Studio, focused on one team or challenge. Discuss what is getting in the way and receive initial verbal recommendations before deciding whether to proceed.
Open a conversation
Speaking
60–90 minutes · fee quoted for the event
- Who it suits
- Conference audiences, leadership groups and teams who need a useful perspective on change, AI or human connection.
- What happens
- Stories, practical examples and audience discussion, shaped around the event and people in the room.
- What the audience takes away
- Shared language, useful questions and a clearer next conversation. A talk opens the subject; it does not produce an implementation plan.
Sessions and workshops
Learn by doing.
Plan together.
Hands-on sessions on change management and AI, shaped around your team, their work and the challenge you want to address. Choose a focused half-day to plan one change, or tailored full-day and multi-day planning that combines change and practical AI use.
The formats below have different purposes and outputs. The flagship’s price, group limit and follow-up apply only to that defined half-day format.
Our flagship
AI & Technology Adoption Planning Workshop
Half-day · 3–4 hours · up to 25 participants
For a team with one manageable challenge, or a technology company preparing a customer team.
Bring one workflow or use case: a focused real challenge, an exploratory idea or a relevant fictional scenario. No formal implementation is required.
In a 3–4-hour, half-day workshop with up to 25 participants, map the people and work affected, concerns, roles, readiness and product or workflow adjustments. Agree practical next steps, named owners and a way to check progress.
An actual initiative yields a draft adoption plan. A fictional or exploratory scenario yields a worked example and practical lessons, not an implementation-ready plan.
Building, testing and implementing a tool are separately scoped work, not included in the half-day workshop price.
Includes one 30-minute follow-up around two to four weeks later.
CAD $3,999 plus applicable tax
Travel and substantial customization are quoted separately. Additional workshops, revisions and ongoing support are separately scoped.
Explore the workshopTailored to your work
Full-day and multi-day planning
Change and practical AI use · quoted to scope
For teams who need more time to understand their context, practise and build a plan together. We develop the session around your workflow, participants and decisions, combining change management and AI use where useful.
Possible outputs: workflow and stakeholder maps, readiness priorities, practical exercises and draft plans with owners and review points. Real initiatives produce drafts to validate; exploratory scenarios produce worked examples and learning.
Preparation, group size, materials, outputs, follow-up, fees and travel are agreed in the proposal. The flagship’s half-day price and inclusions do not carry over.
Explore tailored planningFor technology and AI companies serving healthcare
Implementation support
Help your product fit clinical and operational work, with the people who use it.
Explore implementation supportPrepare, pilot and hand over
Agree an adoption plan, role-specific learning, a bounded pilot and a practical way to review use and support internal owners.
Keep ownership clear
Deliverables, fees and timing are scoped. Product engineering, clinical decisions and technical approval stay with the appropriate owners.
For healthcare leaders, executives and teams
Consulting
Focused hours, defined engagements or monthly support
Work through a decision, shape a change approach or get continuing advice as the work develops. Support can include readiness, priorities, sponsor responsibilities and review of working plans.
Agree time, availability, outputs and fees in advance. Monthly support has a defined allowance and review date; additional work is agreed separately.
Explore consultingSeparately scoped implementation
Two examples of practical support.
The workshop helps you plan the next step. The examples below show what a broader engagement could include. Building, testing and implementing a tool are separately scoped work, not included in the half-day workshop price.
For teams with a workflow to improve
Build something useful with your team
A support team spends too much time searching for guidance and preparing routine replies. Together, we choose one workflow and build an assistant or automation using tools available and approved for that team. We test it, train the people using it, and work through the exceptions.
Your team keeps the agreed tool, practical instructions, clear responsibilities and a maintenance plan. Custom development or integrations beyond those tools are scoped separately.
For technology companies and clinical teams
Help your technology work in clinical practice
A health-tech company wants to introduce an AI scribe into a clinical team. We work with both sides to understand the workflow, involve the people affected, identify product and process improvements, and prepare the team to use it.
You leave with a clear implementation plan, role-specific training and a practical way to assess adoption. Clinical decisions and product engineering stay with the appropriate owners.
Choosing support
Questions about working together.
Practical answers to help you decide what fits.
What is the difference between speaking, workshops and consulting?
Speaking gives an audience shared language, useful questions and a fresh perspective. Workshops involve hands-on learning or planning. Implementation support connects technology companies with operational teams through adoption work. Consulting helps leaders and teams with decisions, plans and ongoing advice, from focused hours to monthly support. You can engage each independently.
Do you work with technology companies as well as their customers?
Yes. We work with technology companies and customer teams on workflow fit, adoption planning, role-specific training and product or process improvements. Clinical decisions and product engineering stay with the appropriate owners. Explore team adoption support.
Can you help with change that does not involve AI?
Yes. Change management, communication, leadership and practical process improvement are part of the work. AI is used when it helps the agreed challenge, using tools available and approved for the specific team.
What does the free assessment include?
One 20-minute conversation about one team or challenge, with initial verbal recommendations and no obligation. It does not include a written audit, change plan or tool build. If further work makes sense, a scoped proposal follows. Request a free assessment.
Is the readiness self-check the same as the assessment?
No. The seven-question self-check is a browser-only reflection tool with immediate practical next steps. It needs no email or personal details and does not store answers. The free assessment is a conversation about your team’s needs, not a validated diagnostic or certification.
What does a workshop cost, and is implementation included?
The defined half-day AI & Technology Adoption Planning Workshop is CAD $3,999 plus applicable tax, for up to 25 participants. It includes one 30-minute follow-up around two to four weeks later. Travel and substantial customization are quoted separately. Speaking, multi-day workshops and implementation are quoted to scope. Building, testing and implementing a tool are not included in the half-day price.
Do we need your planning app or a software subscription?
No. Speaking, workshops and consulting can be engaged without a planning-app account or software purchase. The existing planning application is separate supporting software. Read how the services and platform relate.
Change First. Technology Second.
Start with a conversation.
A free 20-minute assessment with Change First Studio focuses on one team or challenge. Discuss your needs and receive initial verbal recommendations before deciding whether to proceed. If useful, a scoped proposal follows.